Create a growth mindset in your team!

Conflate offers the following soft skills training courses with the goal of helping individuals to become more effective in performing their tasks. The programs are designed to:

These much-needed skills can also boost one’s confidence in handling complex situations.

Training

Courses

Strategic Planning

Business Writing

Train the Trainers

Mental Health Awareness

Critical Thinking

Conflict Management

Emotional Intelligence

Leadership Training

Basic Financial Literacy

Customer Service

Basic Performance Management

Interpersonal Skills

Flexibility

Completed Staff Work

Time Management

Achievement Orientation

Basic Organizational Skills

Basic Project Management

Basic Customer Relations

These courses are available online and onsite.
The course duration ranges from 2 to 7 hours of lecture and workshop.

Strategic Planning

This course will help the participants develop the basic knowledge and skills needed to create effective strategies that will help them achieve their personal goals.

This course will help the participants develop the basic knowledge and skills needed to create effective strategies that will help them achieve their personal goals.

SUB-COMPETENCIES  Vision & Mission Statements | SWOT Analysis | Goals & Objectives
                                 Action Plans | Performance Metrics
SUB-COMPETENCIES 
Vision & Mission Statements | SWOT Analysis | Goals & Objectives
Action Plans | Performance Metrics
SUB-COMPETENCIES 
Vision & Mission Statements
SWOT Analysis
Goals & Objectives
Action Plans
Performance Metrics

Business Writing

This course will provide the participants with the skills and competencies needed for the communication of information, ideas, or messages within professional context.

This course will provide the participants with the skills and competencies needed for the communication of information, ideas, or messages within professional context.

SUB-COMPETENCIES  Business Etiquette | Formatting & Layout | Clarity & Conciseness
                                 Editing & Proofreading | Audience Awareness
SUB-COMPETENCIES 
Business Etiquette | Formatting & Layout | Clarity & Conciseness
Editing & Proofreading | Audience Awareness
SUB-COMPETENCIES 
Business Etiquette
Formatting & Layout
Clarity & Conciseness
Editing & Proofreading
Audience Awareness

Train the Trainers

This certification course will help the participants develop essential skills to keep delivery methods fresh and reinforce what's learned.

This certification course will help the participants develop essential skills to keep delivery methods fresh and reinforce what's learned.

SUB-COMPETENCIES  Foundation of Learning Process | Content Design Skills
                                 Connecting with Learners | Overcoming Challenges
                                 Integration & Application Skills
SUB-COMPETENCIES
Foundation of Learning Process | Content Design Skills | Connecting with Learners
Overcoming Challenges |Integration & Application Skills
SUB-COMPETENCIES
Foundation of Learning Process
Content Design Skills
Connecting with Learners
Overcoming Challenges
Integration & Application Skills

Mental Health Awareness

This course will help the participants develop skills that will help them understand themselves and others and to communicate effectively.


This course will help the participants develop skills that will help them understand themselves and others and to communicate effectively.

SUB-COMPETENCIES  Self-awareness | Rapport-building Skills | Empathy

SUB-COMPETENCIES
Self-awareness | Rapport-building Skills | Empathy

SUB-COMPETENCIES
Self-awareness
Communication Skills
Rapport-building Skills

Management

Introduction to Management will help the participants develop the essential steps for helping Teams achieve excellence.

Introduction to Management will help the participants develop the essential steps for helping Teams achieve excellence.

SUB-COMPETENCIES  Team Development Identification | Team Behavioral Awareness
                                 Real Situation Analysis | Management Through Change
                                 Clientele Recruitment and Management Communication Organization
SUB-COMPETENCIES
Team Development Identification | Team Behavioral Awareness | Real Situation Analysis
Management Through Change| Clientele Recruitment and Management
Communication Organization
SUB-COMPETENCIES
Team Development Identification
Team Behavioral Awareness
Real Situation Analysis
Management Through Change
Clientele Recruitment and Management
Communication Organization

Critical Thinking

This course will help the participants analyze, evaluate and solve issues that prevent them to be productive.

This course will help the participants analyze, evaluate and solve issues that prevent them to be productive.

SUB-COMPETENCIES  Problem-Identification | Problem-Solving | Decision-Making
SUB-COMPETENCIES
Problem-Identification | Problem-Solving | Decision-Making
SUB-COMPETENCIES
Problem-Identification
Problem-Solving
Decision-Making

Conflict Management

This course will help the participants to learn the different approaches to handling conflicts.

This course will help the participants to learn the different approaches to handling conflicts.

SUB-COMPETENCIES  Identify Conflict Types | Manage Conflict
SUB-COMPETENCIES
Identify Conflict Types | Manage Conflict
SUB-COMPETENCIES
Identify Conflict Types
Manage Conflict

Emotional Intelligence

This comprehensive training course on Emotional Intelligence aims to help individuals understand, develop, and apply their emotional intelligence skills effectively.

This comprehensive training course on Emotional Intelligence aims to help individuals understand, develop, and apply their emotional intelligence skills effectively.

SUB-COMPETENCIES  Self-Awareness | Self-Regulation | Social Awareness
                                 Relationship Management
SUB-COMPETENCIES 
Self-Awareness | Self-Regulation | Social Awareness
Relationship Management
SUB-COMPETENCIES 
Self-Awareness
Self-Regulation
Social Awareness
Relationship Management

Leadership Training

This comprehensive Leadership Training course is designed to equip individuals at all levels with the knowledge and practical skills needed to become effective leaders.

This comprehensive Leadership Training course is designed to equip individuals at all levels with the knowledge and practical skills needed to become effective leaders.

SUB-COMPETENCIES  Self-Awareness & Emotional Intelligence
                                 Communication & Interpersonal Skills | Motivating & Inspiring Teams
                                 Innovation & Problem-Solving | Conflict Resolution & Negotiation
                                 Change Management
SUB-COMPETENCIES 
Self-Awareness & Emotional Intelligence | Communication & Interpersonal Skills
Motivating & Inspiring Teams | Innovation & Problem-Solving
Conflict Resolution & Negotiation | Change Management
SUB-COMPETENCIES 
Self-Awareness & Emotional Intelligence
Communication & Interpersonal Skills
Motivating & Inspiring Teams
Innovation & Problem-Solving
Conflict Resolution & Negotiation
Change Management

Basic Financial Literacy

This comprehensive Basic Financial Literacy course is designed to equip participants with the fundamental knowledge and skills needed to manage their personal finances effectively.

This comprehensive Basic Financial Literacy course is designed to equip participants with the fundamental knowledge and skills needed to manage their personal finances effectively.

SUB-COMPETENCIES  Budgeting & Money Management | Saving & Investing
                                 Debt Management | Financial Planning | Consumer Rights & Protection
SUB-COMPETENCIES 
Budgeting & Money Management | Saving & Investing | Debt Management
Financial Planning | Consumer Rights & Protection
SUB-COMPETENCIES 
Budgeting & Money Management
Saving & Investing
Debt Management
Financial Planning
Consumer Rights & Protection

Customer Service

Introduction to Customer Service will help participants acquire Soft Skills that will help them build business relationships.

Introduction to Customer Service will help participants acquire Soft Skills that will help them build business relationships.

SUB-COMPETENCIES  Communication Skills | Identify Customer Needs
                                 Different Customer Service Strategies
SUB-COMPETENCIES
Communication Skills | Identify Customer Needs | Different Customer Service Strategies
SUB-COMPETENCIES
Communication Skills
Identify Customer Needs
Different Customer Service Strategies

Basic Performance Management

This course will help the participants develop critical skills to incorporate into their team's productivity.

This course will help the participants develop critical skills to incorporate into their team's productivity.

SUB-COMPETENCIES  Interpersonal Skills | Conflict Resolutions | Time Management
                                 Teamwork | Diversity
SUB-COMPETENCIES
Interpersonal Skills | Conflict Resolutions | Time Management | Teamwork | Diversity
SUB-COMPETENCIES
Interpersonal Skills
Conflict Resolutions
Time Management
Teamwork
Diversity

Interpersonal Skills

This course will help the participants to aid their selves by being more effective in their communication skills, and negotiation, helping them to create an impact and start conversations.


This course will help the participants to aid their selves by being more effective in their communication skills, and negotiation, helping them to create an impact and start conversations.

SUB-COMPETENCIES  Written Communication | Team-Playing | Conflict Management
                                 Verbal Communication | Non-verbal Communication | Listening
SUB-COMPETENCIES
Written Communication | Team-Playing | Conflict Management
Verbal Communication | Non-verbal Communication | Listening
SUB-COMPETENCIES
Written Communication | Team-Playing
Verbal Communication | Listening
Non-verbal Communication
Effective Communication

Flexibility

This course will enable the participants to learn and respond positively to organizational changes and help them thrive despite challenges in the new environment and forces around them in the workplace.


This course will enable the participants to learn and respond positively to organizational changes and help them thrive despite challenges in the new environment and forces around them in the workplace.

SUB-COMPETENCIES  Change Management | Cultural Sensitivity
                                 Compassion & Patience | Perceptiveness
SUB-COMPETENCIES
Change Management | Cultural Sensitivity
Compassion & Patience | Perceptiveness
SUB-COMPETENCIES
Change Management | Cultural Sensitivity
Compassion & Patience | Perceptiveness

Completed Staff Work

This course will aid the participants to be competent by upskilling their capabilities in terms of being more efficient, comprehensive, and meticulous in completing their tasks.


This course will aid the participants to be competent by upskilling their capabilities in terms of being more efficient, comprehensive, and meticulous in completing their tasks.

SUB-COMPETENCIES  Problem Identification | Defining the Extent of Work
                                 Eliciting Sources | Plan Formulation | Documentation
                                 Implementation | Establishing Resiliency
                                 Effective Communication
SUB-COMPETENCIES
Problem Identification | Defining the Extent of Work
Eliciting Sources | Plan Formulation | Documentation
Implementation | Establishing Resiliency | Effective Communication
SUB-COMPETENCIES
Effective Communication
Problem Identification
Defining the Extent of Work
Eliciting Sources | Plan Formulation
Implementation | Documentation
Establishing Resiliency

Time Management

This course will provide the participants with the skills and competencies that they will be needing to manage their time efficiently, set their goals accordingly, and accomplish their tasks promptly.


This course will provide the participants with the skills and competencies that they will be needing to manage their time efficiently, set their goals accordingly, and accomplish their tasks promptly.

SUB-COMPETENCIES  Planning | Organization | Prioritization
                                 Goal-setting | Decision-making | Communication
                                 Building Boundaries | Delegation
SUB-COMPETENCIES 
Planning | Organization | Prioritization |Building Boundaries
Goal-setting | Decision-making | Communication | Delegation
SUB-COMPETENCIES
Planning | Organization | Prioritization
Building Boundaries | Goal-setting
Decision-making | Delegation
Communication

Achievement Orientation

This course will enable the participants to set ambitious goals that will help them in their workplace and help them improve in terms of their performance.


This course will enable the participants to set ambitious goals that will help them in their workplace and help them improve in terms of their performance.

SUB-COMPETENCIES  Quality Management | Strategic Thinking
                                 Drive & Passion for Success | Mastery
                                 Performance-Approach | Performance-Avoidance
SUB-COMPETENCIES
Quality Management | Strategic Thinking | Drive & Passion for Success
Mastery | Performance-Approach | Performance-Avoidance
SUB-COMPETENCIES
Quality Management | Strategic Thinking
Drive & Passion for Success | Mastery
Performance-Approach
Performance-Avoidance

Basic Organizational Skills

This course will provide the participants with the skills and competencies that they will be needing to plan and organize their time for their tasks in a more efficient and productive manner and apply it in their workplace.


This course will provide the participants with the skills and competencies that they will be needing to plan and organize their time for their tasks in a more efficient and productive manner and apply it in their workplace.

SUB-COMPETENCIES  Time Management | Communication
                                 Setting Goals | Delegation | Working Under Pressure
                                 Analytical Thinking | Attention to Detail | Self-Motivation
SUB-COMPETENCIES
Time Management | Communication
Setting Goals | Delegation | Working Under Pressure
Analytical Thinking | Attention to Detail | Self-Motivation
SUB-COMPETENCIES
Time Management | Communication
Setting Goals | Delegation
Working Under Pressure
Analytical Thinking
Attention to Detail | Self-Motivation

Basic Project Management

This course will provide the participants with the skills and competencies needed to design and assist project managers, administer plans to their team members, and properly execution of tasks.


This course will provide the participants with the skills and competencies needed to design and assist project managers, administer plans to their team members, and properly execution of tasks.

SUB-COMPETENCIES  Team Organization | Resource Management Efficiency
                                 Quality Control &Management | Communication Organization
                                 Clientele Recruitment & Management | Scope Definition
                                 Risk & Cost Identification and Analysis | Project Value Analysis
SUB-COMPETENCIES
Team Organization | Resource Management Efficiency
Quality Control &Management | Communication Organization
Clientele Recruitment & Management | Scope Definition
Risk & Cost Identification and Analysis | Project Value Analysis
SUB-COMPETENCIES
Team Organization | Scope Definition
Communication Organization
Resource Management Efficiency
Quality Control &Management
Clientele Recruitment & Management
Risk & Cost Identification and Analysis
Project Value Analysis

Basic Customer Relations

This course will help the participants develop essential skills in customer relations and ensure the satisfaction of customers.


This course will help the participants develop essential skills in customer relations and ensure the satisfaction of customers.

SUB-COMPETENCIES  Adaptability | Autonomous Problem Solving
                                 Self-control | Demonstrate Patience & Understanding
                                 Clear Communication | Ensure Customer Satisfaction
SUB-COMPETENCIES
Adaptability | Autonomous Problem Solving
Self-control | Demonstrate Patience & Understanding
Clear Communication | Ensure Customer Satisfaction
SUB-COMPETENCIES
Adaptability | Self-control
Autonomous Problem Solving
Clear Communication Demonstrate Patience & Understanding
Ensure Customer Satisfaction